Process documentation is the key to understanding how your company operates. It helps you define your processes, document those processes and make them more efficient.
But why process documentation? Why is it so important to have a written process?
It makes it easier to onboard new employees. New employees don't need to wait months or years to learn how things work, they can get up to speed quickly by reading through the documentation. This also makes it easier for them to understand what's expected of them and how they should perform their duties.
It gives people who already work for your company an overview of how their role contributes to the overall success of your business.
It gives customers a clear picture of how they can expect to be served by your business. This not only provides greater transparency in terms of what customers can expect from you but it also reduces confusion when customers receive different levels of service from different employees because everyone is following the same set of rules and procedures.
It makes it easier for other departments within your organization to understand how they're supposed to interact with each other when it comes time for them to collaborate on projects (for example, marketing needs customer data while sales needs orders placed by
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Интернет-портал Лучший Город (Best City)
Свидетельство о регистрации ЭЛ № ФС 77 - 79138 от 22.09.2020
Выдано Федеральной службой по надзору в сфере связи, информационных технологий и массовых коммуникаций (Роскомнадзор)
Учредитель — ООО «ВСС»
Главный редактор — Куранов Ю.Г.
E-mail: sales@best-city.ru
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